Privacy Policy

Effective Date: January 1, 2026

Maeven Aesthetics ("Maeven," "we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. Please read this policy carefully. If you disagree with its terms, please discontinue use of our site.

1. Information We Collect

We may collect the following types of information:

• Personal Identification Information: Name, email address, phone number, and other contact details you provide through our contact or booking forms.
• Health and Treatment Information: Information you voluntarily share about your skin concerns, health history, and aesthetic goals. This information is treated with the same care and confidentiality as protected health information.
• Usage Data: Information your browser sends when you visit our website, including IP address, browser type, pages visited, and time spent on pages.
• Communications: Records of your communications with us, including emails and form submissions.

2. How We Use Your Information

We use the information we collect to:

• Schedule and confirm appointments
• Respond to your inquiries and provide customer service
• Send appointment reminders and follow-up communications
• Improve our website and service offerings
• Comply with legal obligations
• Send promotional communications, with your consent (you may opt out at any time)

3. Health Information

Any health or treatment-related information you share with Maeven Aesthetics is treated confidentially. We do not sell, rent, or trade your health information to third parties. Information shared in the context of medical aesthetic services is handled with professional discretion and in compliance with applicable Minnesota state laws governing healthcare providers and patient privacy.

4. Sharing of Information

We do not sell your personal information. We may share your information with:

• Service providers who assist us in operating our website or conducting our business (e.g., booking platforms, email providers), subject to confidentiality agreements
• Financing partners such as Cherry, only when you initiate a financing application
• Law enforcement or regulatory authorities when required by law

5. Mobile Information & SMS Communications

We will not share mobile information or personally identifiable information with third parties for marketing or promotional purposes.

If you provide your phone number, you may receive text messages from us regarding your appointment, inquiries, or services. Message and data rates may apply. Message frequency may vary. Reply HELP for more information. You can reply STOP or UNSUBSCRIBE to opt-out at any time.

6. Data Security

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.

7. Cookies and Tracking

Our website may use cookies and similar tracking technologies to improve user experience, analyze site traffic, and understand how visitors interact with our content. You may instruct your browser to refuse cookies, though some parts of the site may not function properly as a result.

8. Third-Party Links

Our website may contain links to third-party websites such as Cherry Financing, Facebook, and Instagram. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.

9. Your Rights

You have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information, subject to legal obligations
• Opt out of marketing communications at any time

To exercise these rights, contact us at [email protected].

10. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe a minor has provided us with personal information, please contact us immediately.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The updated policy will be posted on this page with a revised effective date. Your continued use of the website after changes are posted constitutes acceptance of the revised policy.

12. Governing Law

This Privacy Policy is governed by the laws of the State of Minnesota, without regard to conflict of law principles.

13. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

Maeven Aesthetics
Owatonna, Minnesota
[email protected]